You have questions, we have answers
You may still have a few questions about Spira Care. There’s a good chance we’ve got them covered in our Q&A section. Here’s just a sample:
To ensure the best member experience, always schedule an appointment for wellness check-ups, physicals, sick care, chronic medical condition management, immunizations, chronic medical condition management, and refills. If a Care Center is at capacity, we’ll work with you on an alternative solution such as availability at another Care Center, virtual care, or finding an option in your plan’s network (subject to your deductible). Convenient telehealth visits are also available with an affordable copay. Schedules vary by Care Center.
You have access to your plan’s network within the Kansas City metro area. For emergencies, you’re covered both in and out of the network. Services beyond Spira Care (for example, a visit to a specialist or an emergency room) are subject to your plan’s deductible. Learn more here.