Lynne Ganaden: The Care Guide RN Role

Since 2018, Blue KC has offered members a variety of plan options with exclusive access to nine Spira Care Centers located across the Kansas City metro. In addition to doctor-led Care Teams for primary care needs, patients have access to Care Guides, real people with nursing and benefit experience.

Hear from Lynne Ganaden, a Care Guide RN at Spira Care Overland Park, about the unique role she plays and how she helps answer patients’ questions regarding benefits, cost, and care management.

If you have questions about benefits, cost or care management and would like to speak with a Care Guide, call 913-29-SPIRA (77472).