FAQ

Everything you ever wanted to know about Spira Care and then some.

This offering is crafted for members looking to simplify and personalize their healthcare experience. If you and your family’s health needs in the next year will largely fall within primary care, including labs, X-rays* and routine behavioral health consultations, you can enjoy the peace of mind that comes with choosing Spira Care, where you’ll have the support of a Care Team and assistance with any services needed outside the Care Center and in your plan's network.

Spira Care offers the convenience of on-site prescription services for approximately 50 of the top generic prescriptions at your regular copay or deductible level.

Your Care Team will facilitate prescription services through convenient mail order or at your preferred pharmacy at your regular cost-sharing level.

For emergency and life-threatening situations, you will be covered both in and out of your plan’s network. Outside the 32-county Blue KC service area, you will have access to a nationwide BlueCard network as well.

While the plan is ideal for members who utilize the Care Centers members still have access to all providers in their plan’s network. Many families enjoy the convenient benefits and comprehensive services offered at Spira Care including adult and pediatric primary care and integrated behavioral health. Families also have access to a team of Care Guides for care and coverage questions.

*X-rays are available at select locations only, but are at no additional cost to members.

Spira Care offers extended hours at all Care Centers locations. While appointments are preferred, we understand that life doesn’t always go according to plan, so we’ll do our best to accommodate walk-in appointments whenever possible.

Yes, there are plans to expand Spira Care as our membership grows, adding more convenient Care Centers throughout the metro area in both Kansas and Missouri.

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CALL 877-33-SPIRA