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© 2021 Spira Care. All Rights Reserved. Health plans with exclusive access to Spira Care are available through Blue Cross and Blue Shield of Kansas City, an independent licensee of the Blue Cross Blue Shield Association.

Latest Updates
on COVID-19

As we adapt to the changes within Spira Care, we know many of you are also feeling the direct impact at work, home, school and in your neighborhood. We want you to know we are here for you; to provide access to high-quality care while also minimizing the risk of exposing healthy individuals to the virus.

We are adapting to this rapidly evolving situation as quickly as possible and we hope Spira Care can be a source of security and comfort throughout this crisis. Below are some helpful guidelines. Please call us, 913-29-SPIRA (77472), if you have medical or behavioral health care needs and questions. We are here to help, and we will get through this together.

What to do if you have a question about your health or aren't feeling well

If you:

  • have a question about a care need unrelated to COVID-19 (newborn vaccine schedule, emergency room follow-up, wellness visit, preventive care, etc.)
  • have an acute/urgent care need outside of COVID-19 symptoms (abdominal pain, gout, etc.)
  • have respiratory symptoms (cough, nasal congestion or fever)
  • are concerned you may be ill with COVID-19
  • are unsure of exposure and are worried about yourself or a dependent
  • believe you may have been exposed to the virus

Call our office at 913-29-SPIRA (77472) to speak with a nurse so we can determine the most appropriate next steps and prepare for your arrival should you need to come into a Spira Care Center. You should not come to a Spira Care Center without first speaking to a nurse. We have a variety of ways to see and take care of members during this time. Give us a call to discuss your care need and options.

COVID-19 Frequently Asked Questions